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In order to best assist you, when Contacting ESS Tuning for Support, via phone or e-mail, please have your order number and/or serial number avaliable to provide to a ESS representative upon first contact.



Software support (previous purchases only)
Hardware support:

Wholesale/ Dealer Accounts (new inquiry):


US: (480)-525-9160

Hours: Monday-Friday from 09:00am to 05:00pm MST

Please listen to prompts to best assist you.

Europe: +4741558555

Hours: Monday- Friday from 09:30 to 16:00 CET

 ESS Tuning kindly requests you allow 24 business hours for a response.



E-Flash software update (updated twice annually):

If you have a previous version of E-Flash installed on your computer, please uninstall prior to downloading new version.

This link contains the latest version of E-Flash ECU interface software:

E-Flash for ECU

E-Flash Instructions Updated June 2016

E-Flash BMW F series instructions 2018

This link contains the latest version of E-Flash gearbox interface software:

E-Flash for Gearbox